Sales and distribution Order Type RE (RETURNS)

SAP SD: Create Returns Order (Order Type RE)

🎯 Objective
Learn how to create a Returns Sales Order in SAP SD using Order Type RE:

  • Understand business use of returns
  • Create returns sales order using VA01
  • Know how it links to original invoice
  • Check pricing and logistics implications

🛠️ Steps to Create Returns Order

1. Go to T-Code VA01

  • Order Type: RE – Returns
  • Enter: Sales Organization, Distribution Channel, Division
  • Click Create

2. Enter Reference Document (Optional but Recommended)

  • Reference: Original Billing Document (via F8 or ‘Reference’ button)
  • This helps SAP copy original item data into the returns

3. Add/Verify Customer & Sales Area Details

  • Sold-To Party
  • Ship-To Party

4. Enter Returned Material Details

  • Material Code (from original invoice)
  • Return Quantity
  • Reason for Return (mandatory field)

5. Check Pricing Conditions

  • Ensure conditions are reversed (e.g., PR00 still exists, but discounts may reverse)
  • Return Value is automatically negative

6. Review Schedule Lines & Logistics

  • Confirm system removes confirmed quantity
  • Set return delivery if required (can follow with VL01N)

7. Save the Returns Order

  • You’ll receive a Sales Document Number (e.g., 60002345)

Important Fields & Meaning

FieldDescriptionOrder Type: REIndicates it’s a Returns Sales OrderReference DocumentOriginal billing/invoice number (optional)Return ReasonBusiness reason for return (mandatory)PricingSystem calculates credit (negative value)Delivery TypeCan be created later (e.g., LR)


📋 Returns Order Flow

StepWhat Happens1️⃣User opens VA01, selects RE order type2️⃣Reference to original billing pulled in3️⃣Materials and quantities returned entered4️⃣Pricing recalculated (negative value)5️⃣Sales order saved; return process begins


🔥 Small Variations You Can Try

  • Use without a reference → enter material manually
  • Assign different return reasons and analyze impact
  • Track return delivery and credit memo (VF01)

Summary Table

ElementExampleT-CodeVA01Order TypeRE (Returns)ReferenceBilling Doc 90005678 (optional)Return Reason001 (Damaged Product)Material ReturnedM-002, Qty: 2OutcomeOrder saved: 60002345