02_12-07-2026_QM_Inspection basics and Organisational Structure
Topic Covered
- SAP QM Introduction Session
- SAP Quality Management Training Basics
- SAP Quality Management Overview
- Pharmaceutical Manufacturing Process Flow
- SAP QM Organization Structure Overview

What are the other integrations with QM ?

Business process flow diagram of any of the industry

Different example of organisations structure.
Summary
SAP QM Introduction Session
Jahana introduced herself as a certified SAP QM functional consultant with 14 years of experience across various industries and began a session about SAP QM. She asked attendees to introduce themselves in the chat, sharing their professions, roles, reasons for learning SAP QM, and any previous SAP experience. Some participants responded, including someone with PP background and experience in MM, TP, and QM as a power user or support, and another currently working in the automobile domain learning SAP QM.
SAP Quality Management Training Basics
Jahana conducted a training session on SAP Quality Management (QM) basics, explaining the business processes and terminologies before diving into SAP terminology. She emphasized the importance of understanding business processes to effectively implement SAP QM in various industries. The session covered the integration of SAP QM with other modules like MM, PP, and SD, highlighting that QM serves as a central core module connecting with others. Participants were encouraged to practice and work on assignments to enhance their learning.
SAP Quality Management Overview
Jahana explained the importance of Quality Management (QM) as a central core module in SAP ERP, highlighting its integration with modules like MM, PP, and SD. They discussed the purpose of QM in ensuring quality control across procurement, production, and sales processes, and the importance of meeting customer and regulatory standards. Jahana assigned students to explore additional integrations and inspection types for QM and present their findings in the next session. The discussion also covered the configuration of QM in the system and the significance of understanding business processes for successful SAP QM implementation.
Pharmaceutical Manufacturing Process Flow
Jahana explained the manufacturing process flow in a pharmaceutical company, outlining ten key steps from raw material receipt to customer delivery, including incoming inspection, good receipt, in-process inspection, and final delivery inspection. She provided specific examples using paracetamol tablets and discussed quality parameters such as pH, density, strength, color, weight, and physical dimensions that are tested during inspections. As an assignment, Jahana asked participants to create a business process flow diagram for any industry, focusing on the main processes and process owners, which they should prepare for the next session.
SAP QM Organization Structure Overview
Jahana explained the organization structure in SAP QM, covering client, company code, plant, storage location, and QM level. She clarified the differences between development, quality, and production systems, emphasizing their roles in testing and live environments. The session concluded with a discussion on inspection types and configurations, with Jahana announcing that the next class will cover QM Master Data. Naveen inquired about end-to-end configurations, to which Jahana confirmed they would be explained in future sessions, particularly focusing on master data and configurations.